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KnowledgeBase

Support Information
 
 
 
 
 

Contact Support

Phone & Live Support:
Monday - Friday 9am-5pm EST

Email Support:
24/7/365
Most Support request resolved within 12 hours from start to finish.

Phone: 417-862-7111
Fax: 877-417-4300



 File Caching


Web browsers do some mysterious things in order to make browsing more fluid. Without most users knowing it, the browsers are storing files on their computers. Cache files and browsing histories are two of the biggest stowaways on your hard drive. Cache files are temporary files, such as pictures, that the browser stores in case you need to use them again, and browsing histories are the records of the Web pages you have visited so you can return to them easily. In turn many times when you have changed something on your website with reference to your hosting account these files hinder your browsing. In many cases if you have updated your website or have changed your password and now find your site with the old information try clearing these cached files. The shut your computer off for about 2 minutes and restart. You will find it makes all the difference in the world. Consult your operating system user or browser guide for details on how to eliminate these files.


 
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